As the final HEI surveys were submitted in March 2020, health care facilities were kicking into overdrive to meet the challenges of COVID-19. Many faced a lack of equipment, staffing shortages, and surging demand unlike anything they’d ever seen. Two months later, as the fight against COVID-19 continued, George Floyd’s murder by police officers thrust America’s structural racism into the spotlight.
HEI participants issued strong statements on racial justice and equity, participated in White Coats for Black Lives demonstrations, and announced new programs to address racial inequities in their institutions and their communities--all while working with HRC to review their LGBTQ inclusivity.
In mid-April, nearly 5,000 of HRC's members and supports signed on to our Thank You Statement to the Heroes on the Front Lines of COVID-19. Throughout this page you will see quotes from the HRC community thanking our healthcare heroes.
The HRC Foundation's Healthcare Equality Index continues to show incredible growth in the number of healthcare institutions that are embracing and adopting LGBTQ-inclusive Policies and practices.
A record 765 healthcare facilities actively participated in the HEI 2020 Survey.
In the HEI 2020, 495 healthcare facilities acheived a top score of 100 and earned the coveted "Leader in LGBTQ Healthcare Equality" designation.
Another 193 facilities scored 80-95 points in the HEI 2020 and eared the designation of "Top Performer."
Participating healthcare facilities recognize the importance of implementing LGBTQ-inclusive practices alongside their foundational non-discrimination policies.
The needs of the LGBTQ community as a whole must be considered in the provision of care, treatment, and services. This includes practices like creating committees to review LGBTQ patient care, allowing patients to self-identify in electronic health records and creating guidelines for providers about transgender patient interactions, to name a few.
LGBTQ Employees of healthcare organizations play a vital role in ensuring LGBTQ patient-centered care by informally educating co-workers about patient concerns, offering feedback about organizational policies and practices, and conveying to the local community the organization's commitment to equality and inclusion.
It is critical that LGBTQ employees, like LGBTQ patients, receive equal treatment, particularly regarding health-related benefits and policies.
Healthcare organizations worked to welcome LGBTQ people in their local community through community engagement. In fact, 91% of participating facilities took part in or supported LGBTQ-related events in their service area.
Tabling at Pride
Marketing LGBTQ Health Programs
Participating in the Pride Parade
Commemorating Pride Month