All Children - All Families: Staff Training

LGBTQ staff training is a core component of an organization’s efforts to create a culture that is inclusive and affirming of everyone, regardless of their sexual orientation, gender identity or gender expression. While staff training alone is not sufficient to achieve long standing cultural change; when connected to policy changes, training can help give staff the skills and knowledge needed to translate those policies into practice.

The All Children - All Families Staff Training benchmark has two components. The specific requirements for each component depend on which Tier of Recognition an agency is striving to achieve.

  • a) Staff participation in All Children - All Families Webinar Series
  • b) Completion of an Ongoing Training Plan detailing the ways in which LGBTQ topics are integrated into agency's ongoing staff training efforts.

Download the Guide to ACAF 2020 Staff Training Requirements for New Participants 
Download the Guide to ACAF 2020 Staff Training Requirements for Returning Participants

Staff Training Requirements by Tier

Note: Each of the requirements below apply to agencies achieving the specific tier for the first time. Requirements will differ for agencies returning in subsequent years and are indicated in italics for each tier.

Building Foundation for Inclusion

a) Webinar Participation

  1. Executive Briefing: At least one agency executive attend an executive briefing webinar during the annual cycle.
  2. Core Curriculum:
  • a)​​ Introduction to LGBTQ Cultural Competency: All staff members not in direct service.
  • b) Best Practices in Serving LGBTQ Parents: All program staff who work directly with resource parents (foster/adoptive parents), kinship caregivers and other adult caregivers.
  • c) Best Practices in Serving LGBTQ Youth: All program staff who work directly with youth. 

3. Ongoing Training Plan: An ongoing training plan is not required for this tier.

Note to Returners: For agencies returning in subsequent years the same requirements will apply. For example, if an agency achieves the “Building Foundation for Inclusion” requirements during one annual cycle, it will need to fulfill the same requirements again in the next annual cycle in order to maintain that tier.

Solid Foundation for Inclusion

a) Webinar Participation

  1. Executive Briefing: At least one agency executive attend an executive briefing webinar during the annual cycle.
  2. Core Curriculum: Introduction to LGBTQ Cultural Competency: All staff participate in this introductory offering in ACAF’s core curriculum during the annual cycle.
  • a) Introduction to LGBTQ Cultural Competency: All staff members not in direct service.
  • b) Best Practices in Serving LGBTQ Parents: All program staff who work directly with resource parents (foster/adoptive parents), kinship caregivers and other adult caregivers.
  • c) Best Practices in Serving LGBTQ Youth: All program staff who work directly with youth.

Note to Returners: For agencies returning in subsequent years the webinar requirements are different. For example, if an agency achieves the “Solid Foundation for Inclusion” requirements outlined above during an annual cycle, then in the next annual cycle, the agency will need to have all program staff attend at least one All Children - All Families webinar. It is recommended but not required that at least one executive attend an Executive Briefing annually as well.

b) Ongoing Training Plan: Ongoing training plan is submitted that provides details on the following training areas. Note: There is no minimum training length requirement. Online training (webinars) are acceptable for each area.

  1. New Hire Training: LGBTQ topics are integrated into agency new hire training.
  2. Non-Program Staff Training: LGBTQ topics are integrated into annual training for non-program staff (those not in direct service roles).
  3. Program Staff: Role-specific LGBTQ topics are integrated into annual training for program staff (those in direct service roles).

Note to Returners: For agencies returning in subsequent years, the ongoing training plan requirement stays the same.

Innovative Inclusion

a) Executive Briefing: At least one agency executive attend an executive briefing webinar during the annual cycle.

b) Core Curriculum: All staff must complete the core curriculum webinars that apply to their specific role during the annual cycle.

  • a) Introduction to LGBTQ Cultural Competency: All staff members not in direct service.
  • b) Best Practices in Serving LGBTQ Parents: All program staff who work directly with resource parents (foster/adoptive parents), kinship caregivers and other adult caregivers.
  • c) Best Practices in Serving LGBTQ Youth: All program staff who work directly with youth.

Note to Returners: For agencies returning in subsequent years the webinar requirements are different. For example, if an agency achieves the “Innovative Inclusion” requirements outlined above during an annual cycle, then in the next annual cycle, the agency will need to have all program staff attend at least one All Children - All Families webinar. It is recommended but not required that at least one executive attend an Executive Briefing annually as well.

c) Ongoing Training Plan: Ongoing training plan is submitted that provides details on the following training areas. Note: Length and in-person vs. online training requirements are included for this tier.

  1. New Hire Training: LGBTQ topics are integrated into agency new hire training. Approximately three hours of training content at minimum, up to 90 minutes of this content can be provided online.
  2. Non-Program Staff Training: LGBTQ topics are integrated into annual training for non-program staff (those not in direct service roles). Approximately 60 minutes of content, all of this training can be provided online.
  3. Program Staff: Role-specific LGBTQ topics are integrated into annual training for program staff (those in direct service roles). Approximately five hours worth of training content at minimum, up to 120 minutes of this content can be provided online.

Note to Returners: For agencies returning in subsequent years, the ongoing training plan requirement stays the same.


Staff Training Resources

Dear Team,

As part of AGENCY NAME’s work with the All Children - All Families program, you are asked to participate in a 90-minute webinar.

All staff not in direct service should take “Introduction to LGBTQ Cultural Competency” that covers key terms and concepts, research on the experiences of LGBTQ youth and parents in child welfare, and tips for building a welcoming environment.

Our direct service staff should take the 90-minute webinar(s) listed below that corresponds with your role serving youth and/or parents:

Best Practices for Serving LGBTQ Youth in Out-of-Home Care
Best Practices for Serving LGBTQ Parents 


Please note, all three webinars listed above are eligible for 1.5 CEs each from NASW.

For additional free webinar offerings coming up from All Children - All Families that you might be interested in, you can visit hrc.im/acaf-webinars.