Resources

LGBT Cultural Competence

Cultural competence, at the provider level and at the institutional level, is a key goal of education on LGBT health issues. A provider’s lack of cultural competence has been shown to negatively affect not only provider-patient interaction and care-giving, but also the patient’s care seeking behavior.

Everyone who works in healthcare facilities should receive training on LGBT cultural competence because an individual’s experience while accessing healthcare is influenced by everyone they interact with in the process. Creating a nonjudgmental and secure environment through training on LGBT-specific, basic skills and competencies will ensure patients feel welcome and relieve anxiety or confusion among employees.

Resources:

Guidelines and Recommendations for Care

Healthcare Organization Statements on LGBT Healthcare

Intake Forms

Multimedia

Research

Visitation and Decision-Making Policies