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The National LGBT Health Education Center

The Human Rights Campaign Foundation is pleased to partner with the National LGBT Health Education Center to provide LGBTQ patient-centered care training as part of the Healthcare Equality Index. The National LGBT Health Education Center provides educational programs, resources, and consultation to health care organizations with the goal of optimizing quality, cost-effective health care for lesbian, gay, bisexual, and transgender (LGBT) people. The Education Center is a part of The Fenway Institute, the research, training, and health policy division of Fenway Health, a Federally Qualified Health Center, and one of the world’s largest LGBT-focused health centers.

The Education Center offers over 50 on-demand webinars in a variety of LGBTQ health topics, a number of online learning modules and a monthly live webinar series, all of which meet the HEI training requirements for on-going LGBTQ training. The webinars offered by The Education Center are free and offer CME/CEU credit. All webinars offered by The Education Center are eligible to count towards the on-going LGBTQ education training requirement in the HEI. In order to receive HEI credit, a participant must view the entire webinar and complete the evaluation survey required for CME/CEU credit.

General introductory webinars

Learners that are new to the topic are encouraged to begin with a general introductory webinar on LGBTQ patient-centered care such as these two:

Meeting the Health Care Needs of Lesbian, Gay, Bisexual, and Transgender People: The End to LGBT Invisibility
In this webinar, Dr. Harvey Makadon of the National LGBT Health Education Center will provide an overview of LGBT health disparities, demographics, and terminology, as well as key strategies for bringing high quality care to LGBT people at health centers and other healthcare organizations. Participants will also learn about creating LGBT-inclusive environments of care and about the intersections of LGBT health, population health and primary care. Note: The Spanish Language version of this webinar, “Calidad de cuidado para lesbianas, gays, bisexuales, transgéneros y transexuales: Eliminando la invisibilidad y las disparidades en salud,” also meets this introductory requirement.

Creating an Inclusive Environment for LGBT Patients and Staff at your Health Center
LGBT people, like all population groups, want to receive health care in environments in which they feel welcome, included, respected, and understood. In this webinar, the National LGBT Health Education Center’s Heidi Holland, M.Ed., describes strategies and model policies for creating LGBT-inclusive health care spaces.  These recommendations are designed to support health centers and other healthcare organizations in the outreach/recruitment, support, and retention of both LGBT patients and employees.

Other on-demand webinars

In addition to the introductory webinars, The Education Center offers over 50 other on-demand webinars that are eligible for HEI credit.

Topics include:

  • Introduction to LGBT Health
  • Transgender Health
  • Behavioral Health Care
  • LGBT Youth
  • LGBT Older Adults
  • HIV and STI Treatment and Prevention
  • Lesbian and Bisexual Women
  • Gay and Bisexual Men
  • Other Issues in Primary Care
  • Topics for Health Centers

View the Complete List

Online Learning Modules

All of The Center's online learning modules may also be used to receive HEI credit.

View the Learning Modules

Register to Access Trainings

To access theses on-demand webinars and learning modules you need to register with the National LGBT Health Education Center. View our Registration Guide

Register Now

About CME/CEU Credits available for these webinars

To receive CME/CEU and HEI credit for these webinars you will need to register with the National LGBT Health Education Center and create a password.

Fenway Health is certified to offer prescribed credits from the American Academy of Family Physicians. AAFP Prescribed credit is accepted by the American Medical Association as equivalent to AMA PRA Category 1 Credit™ and the American Nurses Credentialing Center accepts credits awarded by the AAFP.

Physicians: AAFP Prescribed credit is accepted by the American Medical Association as equivalent to AMA PRA Category 1 Credit™ toward the AMA Physician’s Recognition Award. When applying for the AMA PRA, Prescribed credit earned must be reported as Prescribed, not as Category 1.

Nurse Practitioners, Physician Assistants, Nurses, Medical Assistants: AAFP Prescribed credit is accepted by the following organizations. Please contact them directly about how participants should report the credit they earned.

  • American Academy of Physician Assistants (AAPA)
  • National Commission on Certification of Physician Assistants (NCCPA)
  • American Nurses Credentialing Center (ANCC)
  • American Association of Nurse Practitioners (AANP)
  • American Academy of Nurse Practitioners Certification Program (AANPCP)
  • American Association of Medical Assistants (AAMA)

Other Health Professionals: You can submit a certification of your participation in the approved activity to your professional licensing board to request a transfer of the credit into the appropriate amount of continuing education units.