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External Staff Trainings

In addition to the trainings offered by HRC through our Learning Partners, we will consider giving HEI training credit to healthcare facilities for other externally led trainings including:

  • Trainings sponsored by the healthcare facility and/or health system on LGBTQ topics
  • Trainings on LGBTQ topics that offer CME/CEU credit (such as conferences or webinars) that have been taken by staff members of participating facilities

Trainings sponsored by the healthcare facility and/or health system on LGBTQ topics

A healthcare facility may receive on-going training credit for course(s) that they sponsor on LGBTQ culturally competent care and/or specific LGBTQ health topics. In order for a facility to receive credit for their own training course on LGBTQ patient centered care they must get the training course pre-approved by HEI staff. Facilities may either develop their own courses or bring in an outside trainer that is an expert in LGBTQ health issues. These courses may be offered in-person or online through a Learning Management System.

Pre-Approval Requirements

To obtain pre-approval, the facility must submit information about the training course, which includes:

  • Uploading a copy of the slides used in the presentation;
  • Uploading the biosketch or curriculum vitae of the presenter(s).

Course materials will be assessed based on the guidelines outlined below. Presenters will be assessed for relevant experience and expertise.

Submit Form for Pre-Approval

Guidelines for Training

“LGBTQ Patients 101” Type Training

General introductory trainings on LGBTQ patient centered care that are intended to be similar to the Introduction to your LGBTQ Patients training offered by the HRC Foundation should be designed to introduce healthcare professionals to accurate and up to date information about the lesbian, gay, bisexual, transgender, and queer/questioning community and the best practices to serve them. The trainings should be designed with the following learning objectives in mind.

By the end of the training the participants will be able to:

  • Define terminology and describe concepts associated with LGBTQ populations including understanding the difference between sexual orientation, gender identity, gender expression and biological sex.
  • Describe the ways in which marginalization and discrimination impact the health of LGBTQ people.
  • Identify strategies to create a more welcoming and inclusive healthcare environment for LGBTQ people.

At a minimum, trainings should cover the following topics:

  • Introduction / review of LGBTQ terminology
  • Difference between biological sex, gender, gender identity and gender expression
  • LGBTQ health discrimination and disparities
  • Systemic and personal ways to create a welcoming and inclusive healthcare environment for LGBTQ people

Optional topics may include:

  • Structural systems of oppression and intersectionality
  • Specific health concerns of LGBTQ communities
  • LGBTQ demographics
  • Laws, policies and accreditation standards that impact LGBTQ people and their health

Facilities wishing to create their own training are highly encouraged to reference the guide LGBTQ Cultural Competency Trainings created by the National LGBT Cancer Network. This best practices manual provides a clear roadmap for designing a wide range of trainings, includes guidelines for selecting the best training methods and provides a clear evidence-based foundation for developing evaluation tools. Most importantly, it offers a simple setup of adaptable building blocks to design a top notch LGBTQ cultural competency training, all based on measurable goals of changing knowledge, attitudes, and behavior in health and human service providers.

Other Types of Trainings that will be considered for HEI Credit

In addition to introductory type courses, other trainings specific to LGBTQ people and to meeting their healthcare needs will be considered. 

These trainings must: 

  • Be specific to healthcare settings 
  • Include content directed toward improving practice with LGBTQ communities by increasing providers’ knowledge, skills and/or comfort level
  • Be grounded in evidence as demonstrated by citations of relevant research and best practice guidelines

Examples include:  

  • Trainings specific to creating a welcoming environment and/or meeting the healthcare needs of the transgender population
  • Trainings specific to working with LGBTQ families in a healthcare environment
  • Trainings on meeting specific clinical needs of LGBT people (trainings that are clinical in nature will only be eligible for HEI credit if they have been approved for CME accreditation)

Trainings on LGBTQ topics that offer CME/CEU credit

In addition to trainings provided by HEI participating facilities, staff at those facilities may attend other trainings on LGBTQ health that provide CME/CEU credit (such as conferences, other webinars, etc.) and have that training count towards the on-going LGBTQ education requirement. The HEI submitter at the participating facility needs to submit certification of the staff member's participation in the approved activity to request credit for said training.
Request Credit