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Healthcare Equality Index

Celebrating its 10th year, the Healthcare Equality Index (HEI) is the national LGBTQ benchmarking tool that evaluates healthcare facilities' policies and practices related to the equity and inclusion of their LGBTQ patients, visitors and employees. The HEI 2017 evaluates a total of 1619 healthcare facilities nationwide.


About the HEI 2017

Download the HEI 2017 Report [PDF]

2017 marks the 10th edition of the Human Rights Campaign's Healthcare Equality Index (HEI), the unique annual survey that promotes and encourages inclusive care for LGBTQ people in healthcare facilities across the United States.

A record 590 healthcare facilities actively participated in the HEI 2016 survey. This year, 303 of the 590 HEI 2017 survey respondents (51%) scored 100 in the new criteria of the HEI 2017 and acheived the coveted status of "2017 Leader in LGBTQ Healthcare Equality.

In addition, the HEI 2017 includes ratings from 901 hospitals that the HRC Foundation independently researched on behalf of LGBT patients to ascertain their existing policies. Unfortunately, we found that many hospitals do not have LGBTQ-inclusive patient and employment non-discrimination policies. To learn more about how we researched these facilities, see our summary from the HEI 2017 on how we obtained the information [PDF].

To learn more about LGBTQ patient-centered care and see how the more than 1,600 HEI 2017-rated facilities performed vis-a-vis recommendations for LGBTQ care, download a PDF of the HEI 2017 report, read a virtual copy of it below or request a print copy.