Healthcare Equality Index

The Healthcare Equality Index (HEI) is the national LGBTQ benchmarking tool that evaluates healthcare facilities’ policies and practices related to the equity and inclusion of their LGBTQ patients, visitors and employees. The HEI 2016 evaluates a total of 2,061 healthcare facilities nationwide.

About the HEI 2016

Download the HEI 2016 Report [PDF]

2016 was another tremendously successful year for HRC’s Healthcare Equality Index (HEI), the unique annual survey that began transforming care for LGBTQ people in the nation’s healthcare facilities in 2007.

HEI participation continued to grow with 568 healthcare facilities actively participating in the HEI 2016 survey.  And record numbers of these facilities achieved the coveted status of “Leader in LGBT Healthcare Equality” by documenting that they meet the HEI’s former Core Four criteria for LGBTQ equity and inclusion.

In addition, the HEI includes ratings from 904 hospitals that the HRC Foundation independently researched on behalf of LGBTQ patients to ascertain their existing policies. Unfortunately, we found that many hospitals do not have LGBTQ inclusive patient and employment non-discrimination policies. To learn more about how we researched these facilities, see our summary from the HEI 2016 on how we obtained the information [PDF].  

To learn more about LGBTQ patient-centered care and see how the more than 2,000 HEI 2016-rated facilities performed vis-a-vis recommendations for LGBTQ care, download a PDF of the HEI 2016 report, read a virtual copy of it below or request a print copy.