Transgender Patients: Organizational Best Practices

In response to numerous requests, HRC is delighted to offer HEI-participating organizations a free, 60-minute live webinar designed to familiarize interested employees with best organizational practices for providing knowledgeable, sensitive, welcoming care to transgender patients, who can often encounter confusion, discomfort, and even bias. Many attendees at the 90-minute Executive Briefing for managers want to explore transgender patients’ concerns more deeply, and this shorter webinar is designed to do just that.

Note: This webinar is available only to organizations that received HEI 2012 training credit or organizations that have registered the required number of senior managers for the 2013 Executive Briefing.

Topics
Lead Trainer
Attendees
Additional Training Opportunity
Register

Topics

This unique free webinar for interested employees covers these key topics and more:

• Background about transgender patients, essential to providing good care for this increasingly visible group of patients
• Transgender patients’ healthcare experiences & concerns, little-known but important information 
• Best organizational practices to ensure optimal care for transgender patients, used nationwide to minimize risk and increase quality, safety, and satisfaction

Lead Trainer

Shane Snowdon oversees the Healthcare Equality Index as Director of the Health & Aging Program of the Human Rights Campaign Foundation.

Before joining the HRC Foundation in 2012, Shane headed the Center for LGBT Health & Equity at the University of California San Francisco (UCSF), which she founded in 1999. At UCSF, a U.S. News “honor roll hospital” that is San Francisco’s largest healthcare provider, she developed nation-leading programs and services that made it the only healthcare organization to receive a perfect score on the HEI every year.

Shane served as Project Adviser for The Joint Commission LGBT Field Guide (2011), and she has provided acclaimed training and consulting for thousands of senior managers at hospitals, clinics, and conferences nationwide. She has also taught and lectured extensively at medical and nursing schools, and she authored Recommendations for LGBT Equity & Inclusion in Health Professions Education (2012).

Shane’s groundbreaking work has been recognized by numerous awards, including the University of California’s Award for Exceptional University Service, the Achievement Award of the Gay & Lesbian Medical Association, and the Ally Award of the Transgender Law Center.

Attendees

This engaging free webinar is ideal for interested employees at organizations that received HEI 2012 training credit or organizations that have registered the required senior managers for the 2013 Executive Briefing. These organizations may register an unlimited number of employees for this webinar.

Because of length limitations, this webinar does not provide medical information, although provider-related challenges are discussed and may well be of interest to clinicians. This webinar covers some material presented in the Executive Briefing, but explore those topics in greater depth.

Additional Training Opportunity

Organizations that have registered the managers required to attend the Executive Briefing for training credit are also warmly invited to register an unlimited number of staff members for this additional free webinar:

Your LGBT Patients: An Introduction. This 60-minute live webinar is available to organizations that either received HEI 2012 training credit or have registered the required senior managers for the 2013 Executive Briefing. It is ideal for interested non-managerial employees. Managers should not attend this webinar if they have attended the 2012 or 2013 Executive Briefing, which covers the same material. Register or learn more.

Please contact HEI staff with any questions about attendees or registration.

Register for Training

This training will be offered on the following date at 3:00-4:00pm ET | 2:00-3:00pm CT | 1:00-2:00pm MT | noon-1:00pm PT.

• Wednesday, June 12

Use the form below to register.