Healthcare Equality Index

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HEALTHCARE EQUALITY INDEX CORE FOUR LEADER CRITERIA

1. Patient Non-Discrimination

  • 1a Patient non-discrimination policy (or patients’ bill of rights) is fully LGBT inclusive and includes both the terms “sexual orientation” and “gender identity”
  • 1b LGBT-inclusive patient non-discrimination policy is communicated to patients in at least two readily accessible ways

2. Equal Visitation

  • 2a Visitation policy explicitly grants equal visitation to LGBT patients and visitors
  • 2b Equal visitation policy is communicated to patients and visitors in at least two readily accessible ways

3. Employment Non-Discrimination

  • Employment non-discrimination policy (or equal employment opportunity policy) is fully LGBT inclusive and includes both the terms “sexual orientation” and “gender identity”

4. Training in LGBT Patient-Centered Care

  • HEI approved training in LGBT patient-centered care was provided to key staff members in 2014