The 2013 Core Four Leader Criteria

1. Patient Non-Discrimination

• 1a Patient non-discrimination policy (or patients' bill of rights) includes the term "sexual orientation"
• 1b Patient non-discrimination policy (or patients' bill of rights) includes the term “gender identity”
• 1c Patient non-discrimination policy is communicated to patients and employees

2. Equal Visitation

• 2a Visitation policy explicitly grants equal visitation to LGBT patients and their visitors
• 2b Visitation policy is communicated to patients and employees

3. Employment Non-Discrimination

• 3a Employment non-discrimination policy (or equal employment opportunity policy) includes the term “sexual orientation”
• 3b Employment non-discrimination policy (or equal employment opportunity policy) includes the term “gender identity”

4. Training in LGBT Patient-Centered Care

• Staff receive training in LGBT patient-centered care